Local Experts

Local Experts

Truly Local & Fully Equipped for Your Office Needs

Whether you need outstanding printers, furniture or IT support for your office, Cardinal Copier Solutions can cover it all. We have more than 75 years combined sales experience and work closely with clients to develop solutions for their needs.

Our team of experts has worked in the Lafayette area for several years. This gives you several advantages when you come to us:

Fast Response Times

When you submit a service request, we guarantee an average response time of 4 hours or less. Our technicians always have parts on hand to ensure that they can handle repair jobs quickly.

Time-Tested Technical Expertise

Our techs have more than 50 combined years of experience installing, repairing and networking devices. Whether you have older devices or top-of-the-line models, Cardinal can make sure that your machines work when they need to.

The Personal Touch

We all know the slow, indifferent, uncomprehending service you get from the “big box” stores. When you come to Cardinal you get the exact opposite; you get the sympathetic support that you want from people in your community.

Meet the Staff

Michael Smith - Owner

My name is Mike Smith and I am the owner of Cardinal Copier Solutions. I have grown up here in Lafayette and graduated from Ball State Univerisity with a degree in marketing and business administration.  I have been married to Nancy for 35 years and she is the Vice President of Cardinal. I have three beautiful children - Shannon, Robert, and Erin. I entered the industry in 1975 when carbon paper and ditto machines were the norm and copiers were just a luxury for larger accounts.  I started Cardinal in 2005 wanting to become the progressive local dealer and feel that we have done just that.  From cloud based services to Document Management Software, my staff is capable of supporting all of our customer needs.  I have very proud of what my staff of 15 here in Lafayette has accomplished.  I look forward to the challenges and the soultions to those challenges in the future.

Karen Nelson - Controller

I am a life long resident of Lafayette.  I have been married to my husband since 1994.  We have three children.  Daniel is a senior at Purdue, majoring in English Education.  Gabrielle is a freshman at Purdue, majoring in Nursing.  Andrew is a junior at Jeff, he is on the football and baseball teams.  I graduated from Purdue in 1997 with a BS in Management from Krannert.  I started working for Smith Office right after college.  I started out as the receptionist and worked my way up to controller.  I worked there until 2004, when I had left to go to Houghton Fluidcare as their staff accountant.  I joined Cardinal Copier Solutions part time at the end of 2004, and came on full time in January 2005.  I am currently the Controller/Operations Manager.

Deb McGlothlin - Receptionist

Hi!  My name is Debra McGlothlin but I go by Debbie or Deb.  I graduated from Lafayette Jefferson HIgh School.  I met my husband Rick in high school.  You might call us high school sweethearts.  We have three wonderful children, April, Mark, and Jeff.  We also have a wonderful son-in-law Jeremy.  We have been blessed with four wonderful grandchildren - Arica, Alex, Ryne and Wyatt.  I previously worked at Lafayette LIfe Insurance Company for 22 years until the company moved to Cincinati.  I have been with Cardinal Copier Solutions for five years and I have enjoyed every minute of it.  I am the person that you first talk with when you call Cardinal Copier Solutions.

Patrick Benner - Service Manager


Joe Mercier - Field Technician


Chad Carter - Field Technician

I have been in the copier industry for 17 years.  Born and raised in northern Illinois, I attended the University of Illinois before beginning my career.  I live in West Lafayette with my wife and son.  In my spare time I enjoy golf, softball, and spending time with my family.

Anthony Lear - Field Technician

I have been working in the copier field a little over 3 years.  I have roughly 10 years' experience in IT.  I received my degree at ITT Tech.  I have really enjoyed working here at Cardinal Copier Solutions.  It has been a great experience working with great people.  As a service tech I enjoy my job.  I get to venture to new areas of the state and meet new people as I look forward of taking care of the office needs and help keep their work process flowing.

David Flick - Field Technician

I am a life long resident of Tippecanoe and the surrounding counties.  I have a degree in Network Management and have been working professionally in the IT industry for over 10 years.  I have worked for companies such as Electronic Data Systems (EDS) and HP Enterprise Services.  I was recognized as a Ricoh Prestige Certified Technician in 2016.

Josh Tomlinson - Field Technician


Charles Tyner - Delivery


Brad Svatek - Sales

Brad has been very successful in B2B/Enterprise Technology Sales for the past 17 years in Central Indiana.  He has major experience and expertise in Telecommunications, IT Managed Services, and Digital Copiers and Printers.

Brad has worked for such companies as AT&T, Windstream, K&J Communications Inc., Netwise Resources LLC, and Ricoh-USA. Brad practices daily and believes in giving the customer 110 percent the best solutions possible for any product, services and pricing period.

Jeff Payne - Sales

I have been in the Office Technology Solutions Business for over 25 years. I have evolved from the early Analog Copiers to the current Digital Technology.

I pride myself in guiding my clients to investing in hardware and software solutions that provide a positive (ROI) Return On Investment and help better control internal cost along with increasing productivity.


































































































More About Cardinal Copier Solutions

To learn more about Cardinal’s background, go to these pages:

Tech Partners


For information on our available products and services, check out these sections of our website:

Managed Copier Solutions

Managed IT Solutions

Furniture & Office Solutions

To discuss how we can meet your office needs,